Delivery and Return Conditions
Last Updated: 18.09.2025
1. Service Delivery
1.1 Delivery Time
RingSEO AI services become active immediately after payment is successfully completed. No physical product delivery is involved.
1.2 Delivery Method
- Services are provided through digital platform
- Customer logs into the system with account credentials
- Confirmation and access information is sent via email
- 24/7 system access is provided
1.3 Delivery Confirmation
Service delivery is considered confirmed when the customer makes their first login to the system. Delivery confirmation is notified to the customer via email.
2. Return Conditions
2.1 Right of Return
The customer can request cancellation and get a refund of the amount paid within 14 days before accessing the service. The right of return is forfeited if the service is fully used.
2.2 Return Process
How to Request a Return?
- Send your return request via email to [email protected]
- Specify your account information and order number
- Explain the reason for return (optional)
- Your return request is evaluated within 24 hours
- Return process is completed within 14 business days after approval
2.3 Refundable Amount
- Full amount paid is refunded
- Transaction fees are borne by the customer
- Exchange rate differences are taken into account
- Refund is made through the payment method used
3. Non-Refundable Cases
Non-Refundable Cases
- Exceeding the 14-day period
- Complete use of the service
- Problems arising from customer error
- Fulfillment of legal obligations
- Security violations
4. Special Cases
4.1 Technical Issues
Return requests due to technical issues in our service are accepted if the problem cannot be resolved. Our technical support team first tries to solve the problem.
4.2 Package Changes
Customer can upgrade their current package to a higher package. The difference amount is collected. Refund process is applied when switching to a lower package.
4.3 Auto Renewal
Subscriptions are automatically renewed. Customers who want to cancel must request cancellation at least 24 hours before the renewal date.
5. Cancellation Process
5.1 Subscription Cancellation
How to Cancel Subscription?
- Click "Cancel Subscription" option from account settings
- Specify your cancellation reason (optional)
- Confirm cancellation
- Receive confirmation via email
- Service continues until the end of current period
5.2 After Cancellation
- Account access continues until the end of current period
- Data is stored for 30 days
- Reactivation is possible
- Data export option is provided
6. Customer Service
6.1 Support Channels
6.2 Frequently Asked Questions
How long does the return process take?
Return process is completed within 14 business days after approval.
Which payment methods are accepted?
Credit card, debit card and online payment systems are accepted.
When can I cancel my subscription?
You can cancel your subscription at any time.
7. Legal Rights
These conditions are subject to the laws of the Republic of Turkey. Customers have all rights under the Law on Protection of Consumers.
Important Note
These conditions apply to digital service sales. No physical product delivery is involved.
8. Contact
For questions about delivery and returns: